I present you my review of the Panasonic EP 30003 TU.  My goal is to present a potential massage chair purchaser with an unbiased, thorough and comprehensive review of the Panasonic Real Pro Ultra.  I use a 5 category system to evaluate a massage chair.  I give equal weight to each category and give 0 to 20 points rating and then add them up to present an overall score.  My categories include Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy.  We hope this disciplined method of evaluating a massage chair will help to guide anyone looking at massage chairs.  The Panasonic Real Pro Ultra EP 30003 TU shiatsu massage chair price is in the mid range of $2,000 to $3,000.

Warranty & Customer Service: How good is the warranty of a given chair?  Do you have to buy an extended warranty?  How well does the manufacturer back their product?  Panasonic gives you 1 year labor and 3 year parts.  Service is obtained through your retailer or via national service centers.  Obviously service varies substantially based on the retailer where it was purchased.  Panasonic also builds in an machine hour counter.  This enables Panasonic to provide 1,000 hours of warranty coverage.  Once the counter hits 1,000 hours, then the warranty ends. To match other manufacturers, you may want to purchase an extended warranty.  We give a rating of 16 in this category.

Comfort & Ergonomics: The Real Pro Ultra is well designed with many intuitive placement of controls and general fit of the massage chair.  It is comfortable to sit in with the plush back pad.  The seat is comfortable and springy.  You can sit back and feel comfortable.  When you are laid back, you cannot reach the controls.  You either have to get up or put the controller by your side to make adjustments.  If you are tall, then this chair may be a bit too small.  There are no adjustments to accommodate taller users.  Our rating in this category is 17.

Ease of Use: With more and more features, options and choices being offered in massage chairs, ease of use is important.  Some remote controls are clustered with a mind boggling array of controls.  The problem is to learn all these options.  The top manufacturers design controls and adjustments to be intuitive and easy to understand and use.  Panasonic has vast experience with electronics and uses that to keep its controls simple and intuitive.  The control is well designed and the descriptions accurate to keep learning fast.  We rate it an 18 for this category.

Key Features: The key features for the EP 30003 is the Junetsu massage and the reflexology foot massage.  Panasonic has developed an ultra fine kneading technique.  Junetsu uses one-second circular thumb-like movements.  This helps to loosen knotted or tight muscles.  The circular motion penetrates down through the muscle tissue.  The foot reflexology massage reflexology nodules built into the foot wells of the foot rest.  An air compression system is used to gently squeeze the feet.  The reflexology nodules then push up into the pressure points in the feet.  The reflexology massage helps to relieve tension throughout the entire body helping you to relax.  Our rating of the Panasonic EP30003 TU in this category is an 18.

Massage Therapy: The lower body air massage has 14 strategically placed air bags.  These air bags cover the calves and feet.  It also includes the foot reflexology massage.  The really fine kneading is a new feature by Panasonic called Junetsu.  This massage penetrates deeply providing effective relief.  At the top of the control there are 5 automatic programs which include:  Refresh, Shiatsu, Deep, Swedish and Stretch. You can also select from 4 manual massage techniques and choose 4 manual massage courses.  Manual controls include tapping, kneading, rolling and combination.  This midrange model scores a 19 rating.

What is the overall rating for the Panasonic Real Pro Ultra EP30003 TU? Adding up our scores, we rate the Panasonic EP30003 TU as an 88/100.  The best feature is the Junetsu ultra fine kneading massage.  Panasonic developed this for its higher end chairs and was able to integrate into the EP 30003 at a much lower price point.  The remote control also has the voice guidance system which is nice for new users.  The warranty for the Real Pro Ultra is about average.  You may want to investigate extended warranties for additional protection.  Some taller users may find the chair too small, but try it to be sure.  The massage chair is solid and reliable with some good technology for the price point.  If you are looking at massage chair recliners in this range, you should check this one out.